DevOps & Application Maintenance
Enabling clients to direct internal resources toward higher-value workloads by entrusting the continuous maintenance of legacy applications to The Torq. We offer highly skilled and experienced professionals who monitor, troubleshoot, and enhance client applications and systems.
Outsourced / Managed Services
- Perform regularly scheduled maintenance
- Monitor application performance in production and execute performance improvements
- Maintain hosted platforms, hosting provider and 3rd party vendor relationships
- Perform bug fixes
- Perform enhancements to the application, API’s, supporting databases, and back-end systems
- Process incidents and feedback routed through operations via end user feedback or service desk
Our Expertise
- Decades of experience in supporting legacy application operations
- Full support for DevOps or other Agile-based development models
- Ability to link to The Torq’s Call Center or Help Desk service offerings
- Experienced in the application of DevOps principles to streamline the software development lifecycle
- Integrated NOC/Service Desk/App Dev services for full incident/request lifecycle management
- Deep level experience in multiple development stacks
- Experienced in multiple development methodologies (primarily Agile)
- Focus on improving and enhancing the User Interface and User Experience (UI/UX)