Data Center Operations
ITAR-Compliance Network Operation Center Services: Unified Monitoring & Management across the Enterprise for real-time isolation of service interruptions, provided by The Torq.
Outsourced / Managed Services
- Perform regularly scheduled maintenance
- Monitor application performance in production and execute performance improvements
- Maintain hosted platforms, hosting provider and 3rd party vendor relationships
- Perform bug fixes
- Perform enhancements to the application, API’s, supporting databases, and back-end systems
- Process incidents and feedback routed through operations via end user feedback or service desk
India based Delivery Centers
- Full ITAR compliance across: Access Controls, System Management, Transmission of Data, Executable Software on Shared Systems
- Asset discovery and mapping Critical enterprise applications
- Physical and virtual infrastructure Network, interface and circuits
- Database performance monitoring
- Native and hybrid cloud environments
- Application patching
- Configuration management