Enterprise Monitoring & NOC
Providing a unified monitoring and management system that spans across the entirety of your enterprise, allowing for the rapid identification and isolation of service interruptions in real-time. This comprehensive approach ensures that disruptions are promptly detected and addressed, minimizing any negative impact on operations and enhancing overall system reliability.
Fully Customized, Unified Monitoring
- Asset discovery and mapping
- Critical enterprise applications
- Physical and virtual infrastructure
- Network, interface and circuits
- Database performance monitoring
- Native and hybrid cloud environments
- Application patching
- Configuration management
Our Support Services
- Fully redundant enterprise monitoring from The Torq U.S. service centers with offshore support capabilities
- L2 & L3 Application and Infrastructure Support
- Integrates with Service Desk or Call Center offerings to deliver more value
- 24x7x365 U.S.-based Enterprise monitoring and management
- Central point of outage response, coordination & communication
- Multi-skilled infrastructure, application and database engineers
- Third-party vendor management and coordination
- Major incident management and coordination
- L2 and L3 infrastructure and application support
- Integrated into The Torq Service Desk support operations